Legal / 01

Terms of Service.

Last updated: May 20, 2026

1. Agreement to Terms

By creating an account or using Hone Coach (the "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Hone Coach is operated by [LEGAL BUSINESS NAME / OPERATOR] ("Company"). We may update these Terms from time to time. We will post the updated version with a new "Last updated" date, and your continued use of the Service after changes take effect means you accept the revised Terms. We recommend you keep a copy of these Terms for your records.

2. The Service

Hone Coach provides AI-powered analysis of user-submitted photos and videos of athletic movements. The Service returns a form score, written feedback, suggested corrections, and recommended drills.

The Service is informational only. Its output is not professional coaching, medical advice, physical therapy, or a diagnosis of any kind. Always consult a qualified professional before beginning or changing any exercise, training, or rehabilitation program. You use any feedback, drill, or suggestion at your own risk.

3. Eligibility and Accounts

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may only use the Service with the involvement and consent of a parent or legal guardian.

You agree to provide a valid email address, keep your login credentials secure, and accept responsibility for all activity under your account. You agree not to access the Service through automated or non-human means, and not to use it for any illegal or unauthorized purpose. Notify us promptly of any unauthorized use.

4. User Content

You retain ownership of the photos and videos you upload ("User Content"). By uploading User Content, you grant Hone Coach a limited, non-exclusive, worldwide license to store and process that content for the sole purpose of generating your analysis results and operating the Service. We do not use your uploaded content to train our own AI models. Analysis is performed using third-party AI providers, who process your content only to return your results.

You represent and warrant that: (a) you own or have the right to upload the content; (b) any other identifiable person depicted has consented to its upload and analysis; and (c) the content does not violate any law or third-party right.

You may request deletion of your User Content at any time by contacting us.

5. Prohibited Activities

You agree not to:

  • Upload content that is unlawful, infringing, harassing, hateful, defamatory, obscene, sexually explicit, or misleading;
  • Upload content that sexualizes any minor, or that depicts any minor without verifiable consent of that minor's parent or legal guardian;
  • Systematically retrieve data from the Service to build a collection, database, or competing product;
  • Reverse engineer, decompile, scrape, or copy any part of the Service;
  • Circumvent, disable, or interfere with security features or rate limits;
  • Impersonate another user or person, or misuse another account;
  • Upload viruses, malware, or any material that disrupts the Service;
  • Harass, abuse, or harm another person through the Service;
  • Use the Service in any manner inconsistent with applicable law.

We may suspend or terminate accounts that violate these Terms.

6. Subscriptions, Billing, and Cancellation

Hone Coach offers a free tier with a limited number of analyses and a paid "Pro" subscription billed monthly ($9.99/month) or annually ($79/year) through our payment processor, Stripe.

  • Billing: Paid plans renew automatically at the end of each billing period until canceled. By subscribing, you authorize recurring charges to your payment method.
  • Cancellation: You may cancel at any time through your account's subscription management page. Cancellation stops future renewals; you keep Pro access until the end of your current paid period.
  • Price changes: We may change subscription prices with reasonable advance notice. Changes apply to billing periods after the notice.
  • Card data: We never see or store your full card details. All payment information is handled directly by Stripe under Stripe's own terms and security standards.

7. Refunds

Because the Service delivers AI analysis immediately upon use, fees are generally non-refundable except where required by law. If you believe you were charged in error, contact us and we will review your request in good faith.

8. Intellectual Property

The Service — including its software, design, branding, and the "Hone" name and logo (the "Marks") — is owned by or licensed to the Company and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use. These Terms do not grant you any rights to our Marks or Content beyond that limited license.

9. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. AI-GENERATED ANALYSIS MAY CONTAIN ERRORS AND SHOULD NOT BE RELIED UPON AS AUTHORITATIVE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ITS OUTPUT WILL BE ACCURATE OR RELIABLE. YOU USE THE SERVICE AT YOUR SOLE RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OPERATORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, OR PERSONAL INJURY ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON ITS OUTPUT.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM WILL NOT EXCEED THE LESSER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its operators from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, your violation of these Terms, or your violation of any third-party right.

12. Term and Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Service. You may stop using the Service at any time. Provisions that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and dispute resolution — will survive.

13. Dispute Resolution

Informal Negotiations. Before starting any arbitration, you and the Company agree to first try to resolve any dispute informally for at least thirty (30) days after written notice from one party to the other.

Binding Arbitration. If the dispute is not resolved through informal negotiations, it will be resolved by binding arbitration conducted in the State of Texas, United States. The arbitration will be governed by the laws of the State of Texas. If arbitration fees are determined to be excessive, the Company agrees to pay them.

Restrictions. Arbitration will be limited to the dispute between you and the Company individually. To the fullest extent permitted by law, no arbitration will be joined with any other proceeding, and there is no right for any dispute to be arbitrated on a class-action basis.

Court Proceedings. If a dispute proceeds in court rather than arbitration, it will take place in the state or federal courts located in the State of Texas, and you consent to the jurisdiction of those courts.

14. Time Limit to Bring a Claim

Regardless of any law to the contrary, any claim or cause of action you may have arising out of or related to the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred.

15. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.

16. User Data

We maintain certain data that you transmit to the Service to manage its performance, as well as data relating to your use of the Service. Although we perform routine backups, you are responsible for all data you transmit or that relates to activity you undertake using the Service. You agree we have no liability to you for any loss or corruption of such data. Our handling of personal data is described in our Privacy Policy.

17. Electronic Communications

By using the Service, sending us emails, and completing online forms, you consent to receive electronic communications from us (such as login links, receipts, and notices), and you agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that they be in writing.

18. Miscellaneous

These Terms constitute the entire agreement between you and the Company regarding the Service. Our failure to enforce any right or provision will not be a waiver of it. If any provision is found unlawful or unenforceable, the remaining provisions will continue in effect. You may not assign your rights under these Terms; we may assign ours.

19. Contact Us

To resolve a complaint or for more information about the Service, contact us at hi@honecoach.app.

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